Informativa sulla privacy

PRIVACY POLICY OF AVENOR

Avenor operates this store and website, including all data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Avenor uses technology powered by Shopify to offer the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to any data that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably identify you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, your location, and applicable laws:

Contact details: name, address, billing address, shipping address, phone number, and email address.
Financial information: credit card and debit card numbers, financial account details, payment information, transaction details, payment method, and confirmation.
Account information: username, password, security questions, preferences, and settings.
Transaction information: items viewed, added to cart, saved, purchased, returned, exchanged, or canceled, as well as purchase history.
Communications with us: information you provide when contacting customer support.
Device information: details about your device, browser, network connection, IP address, and unique identifiers.
Usage information: data about how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from:

Directly from you: when you create an account, use the Services, or contact us.
Automatically: through cookies and similar technologies when you interact with the Services.
Service providers: when they process data on our behalf.
Partners or third parties.

How We Use Your Personal Information

Depending on your interaction with us, we may use your information to:

Provide and improve Services: process payments, manage orders, handle returns or exchanges, manage accounts, arrange shipping, and personalize your experience.
Marketing and advertising: send promotional communications via email, SMS, or post, and display relevant ads.
Security and fraud prevention: detect and prevent fraudulent or illegal activity.
Customer support: respond to inquiries and provide assistance.
Legal purposes: comply with laws and enforce our policies.

How We Disclose Personal Information

We may share your personal information with third parties for legitimate purposes, including:

With Shopify, service providers, and vendors (e.g., IT services, payments, analytics, customer support, cloud storage, shipping).
With marketing and business partners.
When you request or consent to sharing.
Within our corporate group or affiliates.
In connection with legal obligations or business transactions.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be transferred to and processed by Shopify and third parties in other countries. For more details, please refer to Shopify’s consumer privacy policy.

Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy or security of those sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to request deletion.

Security and Data Retention

We cannot guarantee absolute security of transmitted information. We retain personal data only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have rights such as access, deletion, correction, data portability, and communication preferences. You may exercise these rights by contacting us at:

Avenor.info@gmail.com